American customers have generally praised the product quality at "Punjabi Adda", particularly highlighting the excellence of its traditional Punjabi cuisine, including dishes like butter chicken, tandoori chicken, and various vegetarian options. However, some consumers have noted that certain items, such as the naan bread, could use improvement in terms of freshness and texture. In terms of customer service, there is a mixed sentiment among American customers, with some praising the responsiveness and helpfulness of the staff, while others have expressed concerns about the consistency of the service quality. When it comes to value for money, many US customers feel that "Punjabi Adda" offers reasonable pricing for its authentic Punjabi cuisine, with some mentioning that the portion sizes are generous for the price. However, there are also some who believe that certain menu items could be more competitively priced. In terms of offers and discounts, American consumers appreciate the occasional promotions and deals offered by "Punjabi Adda", although some have mentioned that accessing these discounts can be challenging at times. Overall, the general satisfaction level among US customers for "Punjabi Adda" is positive, with many praising the authentic flavors of the food and the warm ambiance of the restaurant. However, there are consistent issues related to customer service and pricing that have been noted by some consumers.